In case the customer wishes to return a product there is a policy of sold products through its website which is lawful in the European and Greek legislation on consumer protection.
In this case the client, first of all have to contact at firstname.lastname@example.org, and can return it within (14) fourteen calendar days of receipt of as shown by the transport company statements from which the received.
The returned product must be in perfect condition ,in undamaged packaging and not used. If the customer wants to change size, color, type or general product, then shipping cost is for free. But if you want a refund, the customer shall pay the shipping costs to the business. ( 4.00€ per shipping)
REFUND: No refund is made for any product, if it is used or even the packaging is tampered in any way. Therefore they must be in excellent condition, sealed, complete and without damage. Product’s packaging is that which normally accompanies the product and is in excellent condition. If a product proves to be defective subject to any company guarantee that produced it and the obligation to repair or replace part of it.
The client, first of all contact with email@example.com or 2284032280 or 6944725082. You can return the product within (7) seven calendar days of the recieving day. Upon receipt of the product and checked by the department of Biba, then we refund the amound in a bank deposit, which have been notify at the WEBSITE promptly and in writing within 7 seven calendar days from the receiving day.
The company is not required to reimburse the supplementary costs, if the customer expressly opted for a type of delivery other than the least expensive type of standard delivery offered by the company.
The customer is liable for any diminished value of the goods resulting from the handling was not necessary to determine the nature, characteristics and functioning of the goods.
The risk of damage or loss of products until their physical possession of the customer / consumer or a third party designated by the customer / consumer, bringing the company with the exception of the case where the carrier was commissioned by the customer / consumer, in which case the risk passes to the customer / consumer upon delivery to the carrier.